Your privacy and data security matter to us.
Vyro & Security (“Vyro”, “we”, “us” or “our”) respects your privacy and is committed to protecting the information that you provide when using our website, software, applications, customer portal, Agent Portal and related services.
This Privacy Policy explains what information we may collect, how we use it, how we protect it and the choices available to you.
By accessing or using Vyro services, you acknowledge that you have read and understood this Privacy Policy.
Vyro & Security is a cybersecurity software and services platform developed by Vxtry Infotech Industry Private Limited.
Vyro may provide cybersecurity products, software licenses, subscriptions, device-security services, customer account services and Agent/Partner Program services.
Depending on how you use Vyro, we may collect different categories of information.
When you create a Vyro account, we may collect:
When you purchase or activate a Vyro product, we may collect:
When you purchase a Vyro product or service, we may collect information necessary to process and maintain your transaction, including:
Payment card or banking credentials may be processed by authorized payment service providers. Vyro should not require users to share complete card numbers, CVV or banking passwords directly with Vyro.
When Vyro software or applications are installed and used, certain technical information may be collected to provide security and device-management functionality.
Depending on the product and permissions, this may include:
The exact information collected depends on the Vyro product, operating system, permissions and features enabled by the user.
Because Vyro is a cybersecurity product, certain information may be processed to detect, investigate and respond to security threats.
Depending on the product and implementation, this may include:
Vyro may use such information to improve threat detection, protect users and maintain the security of its products and services.
Where Vyro mobile security features are implemented and enabled, the application may process information required for features such as:
Features such as Device Finder, Remote Lock, Remote Alarm, Lost Mode and Remote Data Erase may require specific permissions and operating-system capabilities.
Location information will only be processed where the applicable feature is enabled and the required permission or technical mechanism is available.
Vyro may use collected information to:
Marketing communications will be handled according to applicable law and available communication preferences.
Where applicable, Vyro may process information based on: Performance of a contract, User consent, Legitimate business/security purposes, Compliance with legal obligations, Protection against fraud, abuse or security threats.
The Vyro website may use cookies and similar technologies for purposes such as: Website functionality, Login sessions, Security, Preferences, Analytics, Performance, Remembering user settings.
For more information, please see our separate Cookie Policy.
Vyro may share information with authorized third parties where necessary to provide or secure its services. These may include: Payment processors, Hosting/infrastructure providers, Email/communication providers, Security service providers, Customer-support service providers, Analytics providers, Professional advisers, Legal or regulatory authorities where required.
Third parties may receive only the information reasonably necessary for the relevant service or purpose. Vyro does not authorize third parties to use customer information for purposes inconsistent with the applicable service or agreement.
If you register as a Vyro Agent, Distributor, Partner or Business Customer, additional information may be collected, such as: Business name, Business contact details, Address, Tax/business information, Verification/KYC information, Agent ID, Sales information, License transactions, Commission information, Payout information.
Agent information may be used to operate the Agent Program, process transactions, calculate eligible commissions and maintain business records.
Vyro takes reasonable technical and organizational measures designed to protect information against: Unauthorized access, Unauthorized disclosure, Loss, Misuse, Alteration, Destruction.
Security measures may include: Access controls, Authentication, Encryption where appropriate, Secure communications, Monitoring, Logging, Backup procedures, Security updates, Incident-response processes.
However, no internet service or software system can guarantee absolute security.
You are responsible for maintaining the confidentiality of your account credentials. You should: Use a strong password, Avoid reusing passwords, Never share your password, Log out from shared devices, Report unauthorized access immediately. If you believe your account has been compromised, contact Vyro Support as soon as possible.
Vyro may retain information for as long as reasonably necessary for: Providing the requested services, Maintaining user accounts, License management, Customer support, Security and fraud prevention, Financial/accounting records, Legal and regulatory obligations, Resolving disputes, Enforcing agreements.
When information is no longer required, it may be deleted, anonymized or securely disposed of where appropriate.
Depending on applicable law, you may have rights relating to your personal information, including the ability to: Request access to certain information, Request correction of inaccurate information, Request deletion where legally applicable, Withdraw consent where processing is based on consent, Request information about processing, Object to certain processing, Request restriction of certain processing, Request account closure.
Some requests may be subject to legal, security, contractual or technical limitations.
You may request closure of your Vyro account. Before closing an account, you should ensure that: Active subscriptions are reviewed, Important invoices are downloaded, Required license information is retained, Registered devices are reviewed.
Certain records may need to be retained where required for legal, accounting, security or fraud-prevention purposes.
Vyro services are not intended to knowingly collect personal information from children in violation of applicable law. If you believe that a child has provided personal information to Vyro without appropriate authorization, please contact us so that the matter can be reviewed.
Vyro websites or applications may contain links to third-party websites or services. Vyro is not responsible for the privacy practices of third-party websites. Users should review the privacy policies of third-party services before providing information to them.
Depending on the infrastructure and service providers used by Vyro, information may be processed or stored in locations outside the user's state or country. Where applicable, Vyro will take reasonable steps to ensure that such processing is handled in accordance with applicable legal requirements.
If Vyro becomes aware of a security incident involving personal information, it may investigate, contain and respond to the incident and provide notifications where required by applicable law.
Vyro may update this Privacy Policy from time to time to reflect: Changes in products, New features, Changes in technology, Legal requirements, Security improvements, Changes in business operations. The Last Updated date at the top of this page will indicate when the policy was most recently updated.
For privacy-related questions, requests or concerns, contact:
Vxtry Infotech Industry Private Limited
email Email: support@vxtry.in
language Website: vxtry.in
location_on Address: C -203 , Minto Road , New Delhi - 110002
For security vulnerabilities, use the designated Vyro security reporting channel where available.
By using Vyro websites, applications, software, portals or related services, you acknowledge that you have reviewed this Privacy Policy. Where applicable, additional consent or notices may be presented at the time specific information is collected.